Brizy Editor Not Loading

Brizy Editor Not Loading: Troubleshooting Guide

Encountering a Brizy editor that refuses to load can be frustrating. Several factors can cause this issue, ranging from simple browser glitches to more complex server-side problems. This guide provides a comprehensive approach to diagnosing and resolving Brizy editor loading problems.

Common Causes and Quick Fixes

Before diving into complex solutions, try these quick fixes:

• Clear Browser Cache and Cookies: Accumulated cache and cookies can interfere with Brizy's functionality. Go to your browser settings and clear them. In Chrome, this is typically found under "Privacy and security" -> "Clear browsing data."
• Disable Browser Extensions: Certain extensions, especially ad blockers or those related to website optimization, can conflict with Brizy. Temporarily disable all extensions and see if Brizy loads. Re-enable them one by one to identify the culprit.
• Update Your Browser: An outdated browser might lack the necessary features or security updates to properly run Brizy. Ensure you're using the latest version of Chrome, Firefox, Safari, or Edge.
• Check Internet Connection: A stable internet connection is crucial. Run a speed test to verify your connection speed is adequate (at least 5 Mbps upload and download is recommended).

Advanced Troubleshooting Steps

If the quick fixes don't resolve the issue, proceed with these more advanced steps:

1. WordPress Memory Limit: Brizy, being a visual builder, requires sufficient memory. Increase your WordPress memory limit to at least 256MB. You can typically do this by adding the following line to your wp-config.php file: define('WP_MEMORY_LIMIT', '256M');
2. Plugin Conflicts: Similar to browser extensions, other WordPress plugins can conflict with Brizy. Deactivate all plugins except Brizy and see if the editor loads. If it does, reactivate plugins one by one to identify the conflicting plugin.
3. Theme Compatibility: While Brizy is designed to work with most themes, some themes may have compatibility issues. Try switching to a default WordPress theme like Twenty Twenty-Three and see if the problem persists.
4. Server Requirements: Ensure your server meets Brizy's minimum requirements. This includes PHP 7.4 or higher, MySQL 5.6 or higher, and sufficient server resources. Contact your hosting provider to verify these settings. A PHP version below 7.4 is known to cause issues with Brizy.
5. Check the Browser Console: Open your browser's developer console (usually by pressing F12) and look for any error messages. These messages can provide clues about the underlying issue. Share these errors with Brizy support for faster resolution.

By systematically following these troubleshooting steps, you should be able to identify and resolve the issue preventing your Brizy editor from loading. If all else fails, reach out to Brizy's official support channels for assistance.