Helldivers 2: Troubleshooting "Failed to Join Session"
Experiencing the frustrating "Failed to Join Session" error in Helldivers 2? You're not alone. This is a common issue impacting many players, often stemming from server congestion, connectivity problems, or game bugs. Here's a comprehensive guide to troubleshoot and hopefully get you back liberating planets.
Common Causes and Quick Fixes
- Server Overload: Helldivers 2's popularity has sometimes strained Arrowhead Game Studios' server capacity. Wait a few minutes and try again. Peak hours (typically between 6 PM and 10 PM in your local time) are most susceptible.
- Network Issues: Ensure a stable internet connection. Run a speed test (aim for at least 10 Mbps download and 2 Mbps upload). Restart your router and modem.
- Game Version Mismatch: Make sure your game is updated to the latest version. Check for updates in your Steam or PlayStation Store.
- Firewall/Antivirus Interference: Temporarily disable your firewall or antivirus software to see if they're blocking Helldivers 2's connection. If this resolves the issue, add Helldivers 2 as an exception.
- Crossplay Issues: While Helldivers 2 boasts crossplay between PC and PlayStation 5, it can sometimes be a source of connection problems. Try disabling crossplay in the game settings (Options -> Gameplay -> Crossplay).
Advanced Troubleshooting Steps
If the quick fixes don't work, try these more advanced solutions:
- Verify Game File Integrity (Steam): In Steam, right-click on Helldivers 2, select "Properties," go to "Installed Files," and click "Verify integrity of game files." This will check for and repair any corrupted game files.
- Reinstall the Game: As a last resort, uninstall and reinstall Helldivers 2. This ensures a fresh installation and can resolve persistent issues.
- Check PlayStation Network Status (PS5): If playing on PS5, ensure that PlayStation Network is online and functioning correctly. Visit the official PlayStation Network status page.
- Port Forwarding: While not always necessary, port forwarding can sometimes improve connection stability. Helldivers 2 typically uses ports 3478-3479 (UDP) and 4380 (UDP). Consult your router's manual for instructions on port forwarding.
- Contact Support: If none of these steps resolve the issue, contact Arrowhead Game Studios support for further assistance. Provide them with details about your system, network setup, and the steps you've already taken.
Remember to be patient and persistent. Server issues and bugs are common with online games, especially shortly after launch. With a little troubleshooting, you'll hopefully be back spreading managed democracy soon enough!