Nvidia GeForce Experience: "Something Went Wrong" Fixes
Encountering the dreaded "Something Went Wrong" error in Nvidia GeForce Experience can be frustrating. This article provides a comprehensive guide to troubleshooting and resolving this issue, allowing you to get back to optimizing your games and enjoying ShadowPlay recordings.
Common Causes and Quick Fixes
The "Something Went Wrong" error can stem from various sources, including corrupted installation files, outdated drivers, network connectivity problems, or conflicts with other software. Here are some initial steps to try:
- Restart your computer: A simple restart can often resolve temporary glitches.
- Check your internet connection: GeForce Experience requires a stable internet connection to function correctly. Ensure you have a working connection.
- Run GeForce Experience as Administrator: Right-click the GeForce Experience icon and select "Run as administrator." This grants the application necessary permissions.
- Update your graphics drivers: Outdated drivers are a frequent culprit. Download the latest drivers directly from Nvidia's website (www.nvidia.com) and perform a clean installation.
Advanced Troubleshooting Steps
If the quick fixes don't work, delve into these more advanced solutions:
- Clean Reinstall of GeForce Experience:
- Uninstall GeForce Experience through the Windows Control Panel.
- Download Display Driver Uninstaller (DDU) from a reputable source.
- Boot into Safe Mode (search online for instructions specific to your Windows version).
- Run DDU to completely remove all Nvidia drivers. Choose the "Clean and restart" option.
- Download and install the latest GeForce Experience from Nvidia's website.
- Check Nvidia Services:
Press Windows key + R, type "services.msc", and press Enter. Ensure the following Nvidia services are running and set to "Automatic":
- Nvidia Display Container LS
- Nvidia LocalSystem Container
- Nvidia NetworkService Container
- Nvidia Telemetry Container
Right-click each service, select "Properties," set "Startup type" to "Automatic," and click "Start" if the service is stopped.
- Disable Antivirus/Firewall temporarily: Your security software might be interfering with GeForce Experience. Temporarily disable it and see if the issue resolves. If it does, add GeForce Experience as an exception in your antivirus/firewall settings.
- Check Event Viewer: Search for "Event Viewer" in Windows. Look for errors related to Nvidia or GeForce Experience under "Windows Logs" -> "Application." This can provide clues about the underlying problem.
By systematically working through these troubleshooting steps, you should be able to resolve the "Something Went Wrong" error and restore GeForce Experience to its full functionality.