Oxygen Builder White Screen: Troubleshooting Guide
Encountering a white screen while using Oxygen Builder can be frustrating. It typically indicates a PHP error or a conflict, preventing the page from rendering. This guide provides practical steps to diagnose and resolve this issue.
Common Causes and Solutions
Here's a breakdown of the most frequent culprits and their corresponding fixes:
- PHP Memory Limit: Oxygen, being a powerful builder, requires adequate PHP memory. A low memory limit can lead to the white screen.
- Plugin Conflicts: Incompatible plugins can interfere with Oxygen's functionality.
- Theme Conflicts: While Oxygen is designed to replace themes, conflicts can still arise in certain situations.
- Cache Issues: Cached data might be outdated or corrupted, causing display problems.
- Server Issues: Occasionally, the server itself might be experiencing temporary glitches.
Step-by-Step Troubleshooting
Follow these steps to systematically identify and resolve the white screen issue:
- Increase PHP Memory Limit: Access your
wp-config.phpfile (located in your WordPress root directory). Add the following line above the/* That's all, stop editing! Happy publishing. */line:define('WP_MEMORY_LIMIT', '256M');. If the issue persists, try increasing it to 512M. - Deactivate Plugins: Deactivate all plugins. If the white screen disappears, reactivate them one by one, checking after each activation to identify the conflicting plugin.
- Check for Theme Conflicts: Temporarily switch to a default WordPress theme (like Twenty Twenty-Three). If Oxygen now works, the original theme was causing the conflict. While Oxygen *should* disable the theme, sometimes remnants can cause problems.
- Clear Cache: Clear your browser cache, WordPress cache (if using a caching plugin), and server-side cache (if applicable). Tools like WP Rocket or LiteSpeed Cache offer built-in clearing options.
- Enable WordPress Debug Mode: Add
define( 'WP_DEBUG', true );to yourwp-config.phpfile (above the "That's all, stop editing!" line). This will display error messages, providing clues about the cause. Remember to remove this line after troubleshooting. - Contact Hosting Provider: If none of the above steps work, contact your hosting provider. They can check server logs for errors and assist with server-side issues.
By following these steps, you can effectively diagnose and resolve the Oxygen Builder white screen issue and get back to building your website.